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Rangsit Journal of Social Sciences and Humanities

ISSN 2286-976X (Print)

ISSN 2539-5513 (Online)

A Model of Factors Affecting Work Motivation of Civil Servants: An Evidence from Public Department in Vietnam

  • Nhat Khanh Le, Graduate School of Public Administration, National Institute of Administration Development, Bangkok, Thailand
  • Boon Anan Phinaitrup, Graduate School of Public Administration, National Institute of Administration Development, Bangkok, Thailand, Corresponding author, E-mail: khanhnhat2110@gmail.com


In the centuries of globalization with continuous changes, all organizations especially public institutions are facing various challenges of pleasing citizens’ requirements with better and efficient public services. To be able to offer the best possible services, these public institutions have to concentrate on the unique resource, fostering an institution to blossom and accomplish their missions--the human resources. The government of Vietnam has put a lot of effort into administration reform; however, the consummation and achievement of the Vietnam Public Sector are still appraised below par because of the inferior performance of public employees. This article aims to illustrate factors affecting the work motivation of public employees in Vietnam by collecting data from 187 civil servants using the non-probability sampling technique to provide evidence. Results from the PLS-SEM model using SmartPLS 3.0 program revealed the finding of the study that there is a significant effect of two factors decreasing motivation, namely work conditions and supervisor support. In this research, the authors also suggest various managerial implications for leaders and managers to uplift the work motivation in the workplace of employees.

Keywords: work motivation, public department, civil servants

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DOI: 10.14456/rjsh.2022.3


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