Bangkokians’ confidence in Bangkok Metropolitan Administration (BMA)’s CCTV
This quantitative research aims to (1)survey Bangkok Metropolitan residents about their confidence in the CCTV installation for crime prevention policy in the Bangkok Metropolitan area, (2) analyze confidence levels of Bangkok Metropolitan residents on the policy of CCTV installation for crime prevention in the Bangkok Metropolitan area, and (3)determine the cause of problems and offer guidance to solve problems created by the policy. The main research tool used in this research was a questionnaire created to survey Bangkok Metropolitan residents; the data was gathered by collecting details from the district office such as name and household registration from selected Bangkok Metropolitan districts. T-test, F-test, means, and standard deviation (S.D.) were calculated, and the level of significance for the data analysis was .05. The results of this research are as follows.
Overall, the level of confidence of the Bangkok Metropolitan residents had on the policy of CCTV installation for crime prevention in Bangkok Metropolitan area was at moderate level, but each item had 4 low confidence ratings, low confidence in the ability of the system to archive the CCTV footage, low confidence on whether the amount of CCTV cameras installed in each area was sufficient, low confidence in whether the amount of personal was sufficient enough to support the monitoring of criminal activities, and low confidence in the ability of the relevant personal and police officials to work together in each district.
Regarding the analysis of the confidence levels of Bangkok Metropolitan residents on the policy of CCTV installation for crime prevention in the Bangkok Metropolitan area, the results show that personal factors such as age, educational level, career, salary and length of residency in the Bangkok Metropolitan area affected the confidence of Bangkok Metropolitan residents on the policy of CCTV installation for crime prevention in the Bangkok Metropolitan area. The statistical difference was .05.
Regarding suggestions to improve the CCTV system, the results show that a system should be created to archive all of the CCTV video footage, there should be sufficient CCTV cameras installed in each district, there should be enough personnel to monitor the cameras, a control room to monitor all 50 Bangkok Metropolitan districts should be built, police officials need the training to monitor crime more effectively, and police officials should work more closely with Bangkok Metropolitan personal to monitor criminal activities.